We want every customer to be completely satisfied with their purchase at Quirky Depot. Our Return Policy is designed to give you confidence and flexibility when shopping with us.

Return Eligibility

• You may return items within 30 days of receipt.
• Products must be unused, in their original packaging, and in resellable condition.
• Certain products, such as personalized or final-sale items, are non-returnable.

Return Process

1. Contact us at support@quirkydepot.shop or call +1 281-619-0247 to request a return authorization.
2. Pack the item securely in its original packaging.
3. Ship the product back to our returns warehouse at:
   1327 Chapel Street, Houston, Texas, United States.
4. Once your return is received and inspected, we will notify you of approval or rejection.

Refunds

Approved returns will be refunded to your original payment method (via PayPal) within 5–10 business days after inspection. Shipping fees are non-refundable unless the return is due to our error (e.g., incorrect or defective item).

Exchanges

We offer exchanges for items of equal or lesser value if the product is defective or damaged upon arrival. Contact our support team to arrange an exchange.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days of receiving the package. We will provide a replacement or a full refund, including shipping costs.

Late or Missing Refunds

If you have not received a refund within the stated time, please first check with your bank or PayPal. If issues persist, contact us for assistance.

Our Return Policy ensures fairness for both customers and our business while maintaining quality and trust.

Updated on 3th, August, 2024